BCA remains open for online only during lockdown

ALL sales at BCA will remain online only and as we move into the second lockdown with vehicle collection periods extended to 8.00pm, Monday to Friday.

Chief Operating Officer Stuart Pearson said BCA is keeping abreast of the fast-changing and evolving government guidance in order to protect people, customers and suppliers.

He added: “Having the experience of successfully managing the significant challenges placed on the industry during the first lockdown stands us in good stead. BCA will continue to utilise the wider resources of the group to provide our customers with choice, scale and efficiencies to support their businesses during the weeks ahead.

“Our extensive programme of real time online events and multi-channel buying options will continue as we aim to meet the demand for stock from our buyer base.  The wholesale marketplace is performing very efficiently and this is good news for all professional operators in the used vehicle sector.”

Pearson said that BCA’s online Click and Collect service is currently handling over 10,000 requests weekly and it is developing new functionality within its Buyer app to allow customers to book BCA Click and Collect slots directly from their mobile device.

BCA’s stransport resource will continue to be fully available to support customers bringing vehicles into, and away from centres.

Pearson said: “Our Decision Intelligence team is keeping close to the current evolving picture in the wholesale sector, and is providing customers with real-time data to inform remarketing decisions. BCA Valuations is delivering an immediate and detailed view of market performance based on actual auction prices to help customers to value their vehicles in line with market sentiment.”

“We continue to develop functionality for the new digital buyer audience, enhancing the wider user experience for customers using both the BCA Buyer app and bca.co.uk.  Our online sales programme will adapt to meet the changing needs of our buyers in the current market, utilising the connectivity and efficiency across the BCA Group to provide more of the right vehicles to the marketplace at the right time.”