Following continuous discussions with relevant Government departments, the Scottish Government has confirmed with the NFDA that ‘click and collect’ and delivery services of vehicles bought online can continue.
The 650m2 Doncaster showroom has undergone a complete interior refurbishment to incorporate Audi’s latest retail concept designed to enhance the customer experience.
LEASING & FINANCE
Experience from the first two lockdowns, plus the prospect of the national vaccination programme, means that the used car sector can be reasonably confident about its prospects for the next few months if it meets buyer needs.
Introduction of new restrictions during October to curb the growth in coronavirus cases has led to a softening in demand for consumer car finance. The fall in the used car finance market in October was the first since May of this year.
AFTERMARKET & WORKSHOP
Since its inception in 1987, Audatex has transformed the collision repair industry and revolutionised the claims management process. With more than 2,400 repairers in the UK using Audatex, the company’s technical database covers 98% of vehicles on the road, and Solera’s platforms are used by 95% of motor insurers.
Customers can pay for Vehicle Health Checks in monthly, interest-free instalments and approve their work and arrange finance online making vehicle repairs more affordable and attractive.
Automotive digitalisation specialist RTC has cautioned that, with no end in sight to coronavirus-related disruption, dealers need to embed stability into their business models for the long term rather than expect to get ‘back to normal’ on 2 December.
In terms of seller perceptions, the areas of advantage held by independent dealers were in; trust, transparency, friendliness, helpfulness, care and morals.
Richard Hargraves will work closely with chief executive John Tordoff, supporting the operations board in managing the group’s 48 dealerships from Yorkshire and the North East to Derbyshire, Lincolnshire and Nottinghamshire.
New network development chief will focus on developing the brand’s representation across the country and will drive long term commercial improvements across the network.