MOST POPULAR
Driving towards an autism-friendly dealership
Someone living with autism may now be able to access the Motability Scheme. As the team has seen a rise in customers and families on the Austistic spectrum visiting the dealership, they were keen to take advantage of the training.
NEWS
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Driving towards an autism-friendly dealership
Someone living with autism may now be able to access the Motability Scheme. As the team has seen a rise in customers and families on the Austistic spectrum visiting the dealership, they were keen to take advantage of the training.
New virtual sales team aimed at SMEs
VOLVO is stepping up its ongoing commitment to supporting the fleet needs of the SME market with the launch of a new Virtual Sales...
LEASING & FINANCE
Motonovo makes fast progress
In its first year of operation, there are now more than 136,000 vehicles available on the findandfundmycar site for customers to choose from and over 2,600 dealers getting additional finance leads from the platform
Incentive to keep the customers satisfied
By prioritising positive customer outcomes, Alphera Financial Services says it will encourage sales behaviours that comply fully with Financial Conduct Authority (FCA) regulations.
AFTERMARKET & WORKSHOP
Vauxhall picks EMaC for new service plan
Service Plans are a crucial revenue stream for retailers but even more so in today’s market, where profit margins on car sales are squeezed ever tighter.
Cut paperwork with workshop app
App provides a central location for technicians to complete job cards, track activity, request parts, carry out vehicle inspections, create timesheets and records non-productive time such as lunch breaks and training.
DEALER INSIGHTS
Don’t risk lost leads
Customer prospects are being marked as lost leads by sales staff at franchised dealerships even though they may still be looking to buy a vehicle.
Five good five bad in a digital sales-led future
DIGITAL disruption spells some loss of revenue for traditional car dealerships but it also brings opportunities to profitably embrace the online sales model on their own terms.
JOBS
Don’t get caught in the skills crunch
With fewer young technicians entering the trade than there are retiring, accompanied by the escalation of new vehicle technology, the industry is experiencing a skills shortage.
O’Sullivan takes network role at Renault
Head of Dacia UK is named as new Network Operations chief at Renault UK, although will retain her Dacia role until a successor is appointed
