From struggling sales teams to inefficient workshops, Pinewood BI can help identify why businesses are falling behind, highlighting areas of concern and indicating where productivity can be improved.
2020 has been completely different from any other year in history and that includes what has happened to values of used cars, rising against all expectations. It is particularly difficult to predict what may happen, with so much uncertainty due to localised lockdowns – whether or not car retailers can sell and deliver cars in Wales remains a grey area.
LEASING & FINANCE
Mann Island Finance Managing Director John Hughes is keen to ensure that dealers recognise that the positive approach to dealer finance as a facilitator of sales seen in recent weeks can pay long-term dividends.
Between January and September this year, Alphera has seen a 75% year-on-year growth in user numbers for its MyFinance platform which gives customers the ability to ‘self-serve’ and manage their finance agreement online. More than a quarter of its UK customers are managing their finance agreements online.
AFTERMARKET & WORKSHOP
Tool could have a significant impact on conversion rates. Marketing Delivery surveyed motorists across the UK and found that 60% were more likely to book aftersales work with a workshop that sends them a timely reminder ahead of a service or MOT due date.
There have been a number of noticeable trends that have developed as a result of lockdown, furloughing and rapidly changing business priorities including changing how users are interacting with their fleet and workshop software.
Fleet electrification is already aligned with UK climate goals. The Government had previously identified the rapid adoption of electric vehicles as the “least cost pathway” to achieving the nation’s goal of net zero greenhouse gas emissions by 2050.
Declining customer interest in dealerships has come hand in hand with the rise of online marketing, digital experiences, and visualisation technology. Dealerships are facing a simple choice: adapt and evolve or take the risk of becoming less and less relevant.
Richard Hargraves will work closely with chief executive John Tordoff, supporting the operations board in managing the group’s 48 dealerships from Yorkshire and the North East to Derbyshire, Lincolnshire and Nottinghamshire.
New network development chief will focus on developing the brand’s representation across the country and will drive long term commercial improvements across the network.