NEWS
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Used vehicle values may never return to pre-pandemic levels
Cox Automotive said wholesale vehicle values will show signs of stabilisation throughout mid-2022 as the market attempts to get back to some form of normality. However, the coronavirus pandemic has rapidly accelerated the online and digital marketplace to what existed two years ago.
LEASING & FINANCE
V12 Vehicle Finance launches recruitment drive
The number of employees at the Solihull-based vehicle finance provider now stands at 193. Alongside this, five internal promotions have taken place including appointing Ciara Raison as the company’s new Commercial Director, a promotion from her previous role as Sales and Marketing Director within the motor department.
AFTERMARKET & WORKSHOP
Lookers partners with AX for accident aftercare solution
Lookers represents 32 brand partners and the company’s accident aftercare solution, developed and managed by AX, will provide its customers with assistance in the event of them being involved in a collision to ensure they receive rapid repair deployment and mobility as quickly as possible.
Bumper integrates with Keyloop DMS to offer digital aftersales payments
Bumper’s platform operates across Keyloop’s Autoline and Drive dealer management systems (DMS), providing users with access to its digital Buy Now, Pay Later and PayNow aftersales services.
DEALER INSIGHTS
Dealers urged to develop longer relationships with customers
iConnect portal helps connect dealers with their customers post-sale and maintains a connection over the ownership of the vehicle. The platform creates a digital garage for customers with storage for all their documentation. It will provide updates on service schedules and allow for offers to be pushed to customers.
New response management provider passes 300 dealers
iTrackLEADS was launched in early 2020 and has grown quickly through the pandemic as dealers sought more efficient ways to handle digital enquiries. The cloud-based platform helps users to aggregate all website enquiries and distribute them to sales teams.
JOBS
Lookers appoints Bishop to new people-focused leadership role
An accomplished leader in learning, development and internal transformation, Bishop will lead the company’s focus on people development and learning and in the creation of a new professional development academy to further promote and nurture talent, skills and capability at all levels.
Hunt joins iVendi as head of information security and compliance
Entering the IT sector in 1988, Hunt has operated as an analyst programmer, a business unit manager in the IBM Business Partner programme and, since 2009, as an independent specialist in information security. His experience encompasses everything from banks, insurance companies and large retailers through to SMEs.
