Motor Trade News delivers crucial news and reports for both the franchise and non-franchise UK Motor car dealer network.

Westdrive reopens Braintree Kia showroom

By |2024-03-18T09:14:26+00:00March 18th, 2024|News|

In addition to the new-look showroom, the Kia ‘Showcase’ interactive system offers customers an opportunity to take an in-depth virtual tour of any Kia model. ‘Showcase’ allows customers to experience a car’s different grades and colours via a 360-degree configurator. Customers can view a car from every angle, open the doors to explore the interior and even add key accessories.

Dacia Spring pricing could place downward pressure on fleet EV pricing

By |2024-03-13T12:10:47+00:00March 13th, 2024|News|

This does feel like a potential watershed moment for EV pricing. While the Spring is too small and too limited for many fleet applications, it does show that a modern EV with a 137-mile range can be brought to market at a very attractive price. The key here is that it immediately makes every other EV look like poor value

Record number of retailers used video as customer watch rates soar

By |2024-03-12T10:32:08+00:00March 12th, 2024|Dealer Insights, News|

The impact of using video in aftersales continues to grow too. Insight from RTC, part of CitNOW Group, reveals that 68% of amber aftersales work was authorised in less than 30 minutes of customers receiving a video in 2023. Its data also shows that using video to present a vehicle health check results in 10% more red work being converted on average, while tyre sales conversion rates increase by 32% and brakes and suspension work increases by 18%.

Car buyers satisfied with finance buying experience despite FCA probe

By |2024-03-12T10:22:07+00:00March 12th, 2024|Leasing & Finance, News|

Last year 93% of buyers said they were satisfied with the explanation given to them by dealership sales staff of the available finance packages, up from 91% in 2020. While satisfaction with the explanation of paperwork and documentation related to finance increased from 93.5% to 95%.

Used car dealers expect prices and values to continue falling

By |2024-03-12T10:15:53+00:00March 12th, 2024|Dealer Insights, News, Used cars|

Over the past year, used car prices and values have fallen by about a fifth caused by factors such as gradually increasing stock supply and reduced consumer demand. The general view on this has been that prices and values were inflated to a very high peak and that some form of readjustment was always going to come.

Independent dealer group secures customer data with new technology

By |2024-03-11T15:43:06+00:00March 12th, 2024|News|

Retailers can ensure compliance standards in their sales and service operations by using iStoreDOCS to replace old paper-based operations. iStoreDOCS, created by MAD DEVS, facilitates omnichannel retail and offers cutting-edge technologies that give customers and dealership employees an effective sales experience.

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