When analysing the functionality on the desktop websites of 100 leading dealers it was found that just over a quarter (27%) of retailers gave customers the option to book a vehicle service online and choose their preferred date and time.
Online Service Booking Portal was developed in partnership with leading specialist fleet service provider, i247 Group, to help leverage digitalisation and integrate proactivity into the SMR process. Designed to work across multiple channels, the portal is accessible to customers through Alphabet’s driver app, AlphaGuide, as well as the Alphabet website.
With the increased popularity of EVs – reaching 14% new car market share YTD – drivers need to ensure that they understand the details of EV ownership and have a reliable source of EV servicing options; both of which BookMyGarage.com’s latest offering can provide.
