r2c’s figures, based on more than 30,000 records across accident damage and unscheduled repairs, show that there has been a general improvement across the board when it comes to delays as a result of parts availability and shortage of labour – two issues that have plagued the SMR sector for the past few years.
Fleet managers are freed up to focus on more strategic activities as drivers can locate the most convenient service provider in their area. AI is used to prioritise providers with the appropriate capabilities and cost profile. Technology enables drivers to serve their needs in real-time and improve compliance procedures by creating a digital record of all interactions.
The integrated system offers enhanced levels of automation that can be configured in real-time by the user. With up to 99% repair coverage and vehicle-specific repair catalogues, it ensures the labour time is always correct for the vehicle.
Development will house workshop and refurbishment facilities, as well as secure storage, vehicle inspection, a logistics management base as well as a state-of-the-art imaging studio to support its online auction operation.
