Brexit uncertainty triggers dealer staff cuts and recruitment freeze
Coachworks cites cases of dealers holding lists of staff members they will lose following the UK’s exits from the EU.
Coachworks cites cases of dealers holding lists of staff members they will lose following the UK’s exits from the EU.
A site’s ability to achieve higher overhead absorption can often be addressed by recruiting an extra technician.
Full employment and poor recruitment policies as major contributors to unacceptably high levels of staff turnover across the motor retail sector.
The sector faces a massive influx of three year old cars first registered in 2016, when the new car market hit an all-time high of 2,692,786 units.
Many franchised dealers undertaking VHCs fail to convert urgently required red work by not providing customers with estimates.
Some dealers are losing vehicle sales and aftersales work by not fully utilising the IT systems they already have in their facilities.
Introduction of WLTP at the beginning of September has created a shortage of vehicles in some franchises where manufacturers are struggling to deliver revised type-approved engines
Concern about future recruitment restrictions if the UK fails to deliver a free movement of labour agreement with the EU.
Too many dealers taking the short-term option of not replacing staff when they leave, limiting their potential to hit targets.
Test drives are an increasingly important part of the sales process and with buyers expected to try more cars than before, it has to be experiential for them