Volkswagen integrates ChatGPT into its vehicles

By |2024-01-09T15:48:09+00:00January 9th, 2024|News|

The IDA voice assistant can be used to control the infotainment, navigation and air conditioning, or to answer general knowledge questions. In the future, AI will provide additional information in response to questions that go beyond this as part of its continuously expanding capabilities. This can be helpful on many levels during a car journey: enriching conversations, clearing up questions, interacting in intuitive language, receiving vehicle-specific information, and much more – purely hands-free.

Seez ramps up SAAS solutions

By |2023-12-15T10:15:49+00:00December 15th, 2023|Dealer Insights, News|

A modular Software-as-as-Service platform helps car manufacturers’ national sales companies, dealers and importers to list, market and sell their vehicles, allowing them to offer car buyers an ‘omnichannel’ purchase process. AI-driven technology harnesses data and user behaviour to guide and engage them through their car buying journey more quickly and effectively.

Phyron partners with konversable to provide WhatsApp in video

By |2023-02-09T09:46:35+00:00February 9th, 2023|Aftermarket and workshop, News|

The partnership allows for a WhatsApp Enquiry option to be embedded into Phyron’s AI-generated used car videos, so that a customer can quickly engage with a car they are interested in and instantly start chatting with the dealer over the UK’s most popular messaging app.

Convenience and ease for aftersales equals success

By |2022-11-02T12:26:00+00:00November 3rd, 2022|Aftermarket and workshop, Dealer Insights, News|

A service may only take an hour or less, but the travel and ‘hanging around’ time mean that people see it as a day, which could require a day’s holiday to be taken. Like visiting a dentist, it is seen as a necessary chore. If this is a less painful option to be had, customers will often take it.

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