ROBERT Cockings Motor Repairs in Somerset has reported a dramatic increase in turnover since embracing community-driven garage management software, Garage Hive.
Following the switch to Garage Hive almost three-and-a-half years ago, the family business has reinvested profit margin gains into training, tools and equipment to further improve workshop efficiency and customer experience.
“We’ve gone from a monthly £30K turnover to a regular £75K+ each month,” said Tom Cockings of Robert Cockings Motor Repairs. “It’s allowed me to invest more into the garage and we now have the budget for specialist training and tools.”
Regulars have commented on improved communications, thanks to service reminders and effortless online payment links sent via text or email. Technicians benefit from having all the information they need at their fingertips, with the Autodata integration being a firm favourite, while a bespoke pricing matrix and stock control information keeps front-of-house operations running smoothly.
“Garage Hive has made me realise how each and every cog in the business needs to be well-oiled,” said Tom. “I can see this, monitor it in real-time and adjust as needed before it’s too late. The difference it makes to my overall profits is immense.”
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