Motor Ombudsman
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RESEARCH might be key, but car buyers are also swayed by emotional factors such as how good a car looks to whether it had that new car ‘look and feel’.

Here’s what they are looking for:

  1.  78%, of the 2,000 UK drivers surveyed do careful research before buying a new or second-hand car including checking its fuel efficiency, safety and general reliability record.  This figure is the same for men and women and across all age groups.
  2. For a majority of car buyers practicality overrides looks, with over two-thirds (71%) saying that finding a car that is reasonably priced, fuel-efficient, reliable and easy-to-fix is more important than how it looks.  Interestingly, almost one in 10 car buyers use a car checking service, provided by organisations like the AA and RAC, to give a used car the once over before buying  (9% men v 7% women).
  3. The days of fast, flash car purchases may be largely over, but Britons are still getting their heads turned for emotional, as well as practical, reasons.
  4. When it comes to second-hand versus new, a brand new car with that all-important new car ‘look and feel’ is enough to sway over a quarter (28%) of buyers, even if it costs a lot more.  Men (31%) are more likely than women (24%) to want a brand new car, as well as under 34s (35%); and regionally, Londoners (43%) and the North East of England (37%) prefer new to second-hand.
  5. It is also important to some buyers, particularly men, that a car ‘looks good’. Almost a third of men (30%) admit to going over budget for a car that ‘looks good’, compared to only a fifth (21%) of women.  The North East of England (32%) is again the region most likely to blow the budget for a ‘good-looking’ car, while car buyers in the East of England (20%) are the least likely to do this.  Once again, younger age groups (41% of under 34s) are more concerned with a car that ‘looks good’, than older people (only 19% of over 55s).
  6. Almost a sixth (14%) of car buyers would love to have an additional, ‘fun’ car, like a sports car or classic car, as well as their everyday car (17% men v 10% women).

The research was commissioned by InsuretheGap.com, a leading supplier of GAP (Guaranteed Asset Protection) insurance.

Ben Wooltorton, Chief Operating Officer said: “Buying a car is a massive investment and it pays to do some serious research by reading the trade press, looking at plenty of reviews, and researching costs beyond the simple purchase price, such as the cost of servicing and parts, as well as the potential future trade-in value of the car you’re considering.

“After all, not all cars depreciate at the same rate or cost the same amount to fix and it’s important to factor this into the overall cost of ownership.

“Be brutally honest with yourself too: the two-door convertible sports car may not be the best thing for a family of four with a dog, however tempting it may be.  We can all relate to the fact that perhaps the car that meets our practical needs is not necessarily the car of our dreams.”

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