The Lloyd Motor Group came out on top of a field of more than 3,750 preferred dealerships to be awarded the “Lex Autolease Supplier of the Year” title.
The vehicle management and fleet leasing company grated the award following Lloyd dealerships’ achievement of recording a Purchasing Service Level Agreement score of 100 over the past 12 months and no complaints despite supplying high order volumes. The group achieved the 2nd highest CSI score across a rolling twelve months (95.2%) on the Supplier Relationship Management side, also with no complaints.
Mark Sheedy, Lloyd Motor Group Corporate & Business Manager, said: “It was a privilege to accept the award. We value our customer relationships and are proud of the level of customer service we provide through going the extra mile to help in every way we can. We work closely with Lex Autolease and are proud to receive the accolade.”
In announcing the award Andy Hartley, Commercial Director at Lex Autolease said: “Through strong relationships over many years, Lloyd Motor Group has been ‘knocking at the door’ as an award contender for some time. Their performance across the board over the last twelve months means they are a much deserved winner this year.”
The award follows on from Lloyd BMW being recognised globally as the best ‘BMW Retailer in Customer Care’ at the worldwide BMW Excellence in Sales Awards; Lloyd Blackpool BMW was awarded UK BMW retailer of the year.