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VERTU Honda Newcastle is working to make its dealership and services autism-friendly.

The site, which is on Scotswood Road, has supported the North East Autism Society in multiple fundraising events this year and the organisation offered to train Vertu Newcastle Honda colleagues on steps the team can take to make visits to the dealership easier for those with autism.

Someone living with autism may now be able to access the Motability Scheme. As the team has seen a rise in customers and families on the Austistic spectrum visiting the dealership, they were keen to take advantage of the training.

The Motability Scheme is designed to help, providing flexible and worry-free access to a brand new, reliable vehicle of choice. Anyone accessing the Scheme can lease a new car, in exchange for a higher rate mobility allowance, with the insurance, servicing, maintenance and breakdown cover included.

The sessions delivered by the North East Autism Society were tailored to the dealership’s environment and started with how to understand the disability and the differences in communication. The training then covered the emotional and social well-being of customers and how to make visitors as comfortable as possible.

Chad Ridley, general manager of Vertu Honda Newcastle, said: “It’s important to know how to fulfil the needs of every single customer that visits our dealerships. The training delivered by the North East Autism Society was invaluable to our colleagues.”

 

 

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