In what is claimed to be a first for a captive finance company, the Institute of the Motor Industry (IMI) has accredited the Fiat Chrysler Automobiles, FCA Automotive Services (FCAAS) in house training programme.

In conjunction with FCA UK’s training facility, Unetversity (yes seemingly that’s how they spell it), FCAAS has created a Finance and Insurance (F&I) Specialist Programme comprising four one-day modules across four months.

Explaining what they have done, Keeley Sherry, Training Manager, FCA Automotive Services says, “From initial production and development of the programme, we worked closely with the IMI to ensure their collaboration and agreement to provide official accreditation,” “We are delighted to have worked collectively with the IMI to have successfully achieved this.”

“The programme is about developing skills, knowledge and competency to be an F&I specialist in a highly regulated industry. We challenge delegates to ask themselves: how do I do my job effectively in line with the Financial Conduct Authority (FCA) regulation?

“This Programme is the first of its kind to be accredited by the IMI. It has been designed to complement one of the key Principles of the Financial Conduct Authority Regulation – Treating Customers Fairly – to ensure that it is at the core of the business and embedded as a part of the business culture.”