Aftersales finance firm, Auto Service Finance (ASF), has revealed details of an incentive scheme which has helped Vauxhall dealer group, Drive Vauxhall retail group to increase labour and parts revenue within it’s service departments.
All 11 of Drive Vauxhall group’s dealerships took part in the scheme, with prizes being awarded in recognition of both individual employee and full team performances. Josh Martin from Drive Bristol North was awarded the trophy for Best Individual Advisor, having processed 12 customer loans and Drive Hartlepool took the award for the highest overall value of loans issued during the two-month period.
Talking about what they were doing, Jack Allman, CEO of Auto Service Finance, said, “Everybody from the Drive group is working really hard to make servicing and repairs more affordable for motorists. ASF, in partnership with Vauxhall, are thrilled to be able to give service advisors the recognition they deserve.
“By offering an interest-free finance solution, dealers are able to maximise profits and retain business in a competitive market, while customers are given a transparent and flexible way of managing their motoring expenditure.”
Commenting on the dealer group’s experience, Chris Elvidge, Managing Director at Drive Motor Retail, said, “We often find if a customer cannot afford their repair bill, offering a discount doesn’t really solve the issue for the consumer; it may be that the customer isn’t paid for another couple of weeks or doesn’t have access to a credit card. Providing access to another method of payment such as ASF has far more benefit to our customers.
“This has been reflected in the uptake as we have now loaned over £130,000 to our customers, which has been essential to retaining business in a competitive market.”
ASF currently provide 430 UK dealers with a finance scheme that allows customers to split payments for servicing across three interest free monthly instalments, dealerships pay a transaction fee on the total purchase amount.