Northside Truck & Van has been named as Mercedes Benz’s UK Truck Dealer of the Year title for the second time in three years.
Managing Director Ben Sowersby (pictured second from left) bowed out from his previous role of Truck Sales Director in the best possible way by claiming the trophy for Truck Sales Managers, and Group Marketing Manager Tom Ward stepped up to collect the Truck Marketing Team of the Year award.
The dealership also took a runner-up gong in the Truck Sales Dealer of the Year category, 2016 winner Tony Birtwistle just missed out this time on the top award for individual truck sales executives, and colleagues Chris Dyer and Nigel Hill were honoured for their personal achievements. Underlining the company’s strength across the board, Group Aftersales Director Russ Hallowes and his team also made the final three in the category for Truck Customer Service & Parts Dealer of the Year.
Commenting on the performance, Mercedes-Benz Trucks Managing Director Mike Belk (pictured far left) said “Northside’s ethos of customer care and commitment starts at the top and runs through every level of the company. It is this which sets it apart, and makes it such a fantastic ambassador for the Mercedes-Benz Trucks brand.
“Not only do Ben and his team consistently exceed our targets in terms of vehicle sales and after sales performance, but our ongoing customer research confirms they also deliver an outstanding quality of service. The one is, of course, a direct result of the other.”
Northside MD, Ben Sowersby, adds, “We are proud of the emphasis we place on training and developing colleagues at all levels of the business,” said Ben. “Our people are our greatest asset, and their enthusiasm and dedication is reflected in the resoundingly positive customer feedback we receive, and the awards we continue to win.”
“Northside has grown out of all recognition over the last 17 years,” he said. “We’re now a £236-million turnover business but there remains huge potential for further growth. Key to the achievement of our ambitious targets will be having the right people, in the right places, at the right times.”