While modern cars are clearly much more reliable than in the past, they do fail. The most common claim – on engine management – is a good example of this. It’s a category that covers a wide range of problems but will include major mechanical failure that could incur substantial costs.
This follows a successful pilot with Aston Barclay staff during 2022, where colleagues from its six sites were put through a half-day training by the Trust to educate them as to the importance of having the relevant knowledge and expertise in place for selling used EVs.
Whether it is the accelerating growth of EVs with their reduced aftersales requirements, except tyres which wear faster typically due to the increased weight of an EV, or the future surrounding the proposed extension of first time MOTs from three to four years, there is a glaring disconnect between what should be happening when a tyre safety issue is identified and what is happening.
Multi-vehicle booking on deliveries have been introduced online to help customers making multiple purchases, introducing efficiencies and ensuring purchased stock arrives as quickly as possible. Up to ten vehicles can now be booked for delivery in a single online booking journey, including vehicles sourced from different pickup locations across the country.
Automotive aftersales specialist will use epyx’s 1link Service Network e-commerce platform used to submit, approve and pay repair requests made by dealerships and independent service centres.
Writing in the latest AutoFocus, Cox Automotive’s quarterly insight update, Steve Young, managing director of ICDP, a specialist automotive retail and aftersales consulting business, says that retailers must develop new business models to thrive in the age of electrification.
The Electric Vehicle Network Performance and Opportunities Report (EV NPOR) is compiled specifically for each subscribing business, providing both extensive national data and benchmarking against local garages potentially competing for similar business.
New deal will see independent group sell all remarketing stock from its four retail sites and its car buying service, IsYourCarAvailable.com – estimated to be up to 12,500 cars per year - through Manheim Auction Services. It also paves the way for a closer partnership between the two businesses, with Cox Automotive set to support AvailableCar deliver on its ambitious plans.
Although the price of a new electric vehicle commands a premium over its ICE equivalent, EV owners will benefit from significantly lower maintenance costs, including servicing. A key reason for lower EV servicing costs is that there are fewer moving parts and therefore less work is required during a typical service compared to ICE vehicles.
Scheme allows bills for regular servicing, repairs and parts to be settled through equal and affordable monthly payments over terms of between four and nine months. With no interest charged, customers can manage their money more cost-effectively. It also helps ensure that car safety and roadworthiness are not compromised by people skipping routine servicing, repairs and parts replacement to save money in the short term.
