From now SMTA members can post trade-outs and unwanted part-exchanges on the ADESA UPSTREAM platform free of charge. Members will also have free access to ADESA’s Intelligent Vehicle Inspection (IVI) service, the app-based tool which uses artificial intelligence (AI) to automatically generate condition reports.
We’re in a period where all used car buyers are paying much more for vehicles than they were even a few months ago and, as a result, expectations have understandably shifted in terms of vehicle condition, proposition and overall service.
Bumper’s service is available from now to all participating Nissan dealers, with customers given the opportunity to split their aftersales bills – including accessories, maintenance and MOT work – over monthly instalments.
Completed just weeks after RTC celebrated its 20th year in business, the investment – totalling in excess of £500,000 – sees the business rebrand and reposition its products, with a sharper focus on the real-time benefits they provide to dealerships.
EVA certifies the efforts and investments that retailers are making in the EV sector to meet ever-changing consumer demand. It is the only scheme that provides an EV specific accreditation to retailers who meet a set of standards.
Partnership will see MVS recondition up to 6,000 rental buy-back vehicles per year, as well as supporting with new car preparation for an initial three-year period. The agreement coincides with an announcement from Cox Automotive that it will invest into electric vehicle charging points within its Coventry site – something that enhanced the appeal of the business to MG Motor UK.
While online is seen as the place people research their options and discover the vehicle that is of interest to them, the appetite to complete the purchase entirely online is low, albeit it has risen slightly compared to the pre-pandemic era. However, expectations for the ability to complete the car buying journey online is declining.
The Hyundai Workshop Automation system aims to improve the customer convenience though digitisation of the service process and enhance their experience though a mobile and on demand service.
Lookers is also committed to adding a further 180 apprenticeships across its network during this year – its largest ever apprenticeship intake – as a further sign of its confidence and ambition for the future. Apprentices will join the business across a variety of roles, including parts advisors, service technicians and customer service advisors.
The survey of 1,164 respondents was carried out by Harris Interactive for Assurant, which partners with the RAC in the warranty and aftersales sectors, and showed that 59% of drivers would take out a longer or more comprehensive warranty with their next car, while 27% were unsure and only 14% would not.
