Breez and BookMyGarage team up to save on annual MOT costs   

By |2023-11-28T18:38:43+00:00November 29th, 2023|Aftermarket and workshop, News|

Each year, UK consumers spend over £1.5 billion on MOTs, which are mandatory for most vehicles over three years old.  BookMyGarage users will be able to choose from a network of thousands of garages nationwide. In addition, those who have a monthly subscription to Breez+ will receive a £30 cashback once they have booked and completed their MOT.

Parts availability and technician shortages improving in 2023

By |2023-11-28T15:50:01+00:00November 28th, 2023|Aftermarket and workshop, News|

r2c’s figures, based on more than 30,000 records across accident damage and unscheduled repairs, show that there has been a general improvement across the board when it comes to delays as a result of parts availability and shortage of labour – two issues that have plagued the SMR sector for the past few years.

Dealers urged to seize opportunity presented by ZEV mandate

By |2023-11-06T15:53:23+00:00November 7th, 2023|Aftermarket and workshop, Dealer Insights, News|

Under the new legislation more than a fifth (22%) of new cars sold by each carmaker must be fully electric in 2024, with the quota rising each year to meet the government’s target of 100% by 2035. Under the rules manufacturers face a £15,000 fine for each non-compliant vehicle they sell over the quota. 

Sandown secures additional aftersales revenue following recall campaign

By |2023-10-31T11:36:38+00:00November 1st, 2023|Aftermarket and workshop, News|

Mercedes-Benz agency dealer group, which has locations across the south of England, worked with Marketing Delivery to identify 5,558 vehicles with an apparently unresolved recall that were owned by customers who had not visited a Sandown site within the past 18 months. Marketing Delivery then managed a personalised email campaign encouraging each lapsed customer to visit the government website to check their vehicle’s outstanding safety recalls and book an appointment with their local Sandown service department, using a tailored link.

Fleet Assist launches new garage audit service with Zenith as its first customer

By |2023-10-25T15:12:50+01:00October 25th, 2023|Aftermarket and workshop, News|

Zenith, the UK’s leading independent leasing, fleet management and vehicle outsourcing business, is the first to sign up for a garage quality audit and has appointed Fleet Assist to audit its garages to ascertain the range of services on offer, standard of premises, location, and workforce. This includes whether the garage is BEV ready and to what degree, if they can provide Class 4 and or Class 7 MOTs and can physically accommodate large high roof long wheelbase vans as Zenith runs a large fleet of LCVs.

Subscriptions becoming the go-to payment method for maintenance plans 

By |2023-10-20T09:34:09+01:00October 20th, 2023|Aftermarket and workshop, Dealer Insights, News|

EMaC reports demand for maintenance plans payable by monthly instalments have risen by over 1000% in the year to date and are on course to overtake one-off fixed term payments for the first time. The automotive retention solutions provider believes its dealer partners are increasingly offering this payment method due to the ongoing impact of the cost of living crisis, high inflation, Consumer Duty and an increased focus on customer retention. 

Fleet servicing lead times up 57% since start of pandemic

By |2023-10-11T15:53:37+01:00October 11th, 2023|Aftermarket and workshop, News|

In January 2020, the average time between when a company car or van booking was created to when the vehicle went in for work was 8.11 days - but today stands at 12.76 days. This data is taken from epyx’s 1link Service Network platform, which is used by car, van and truck fleets totalling more than four million vehicles to manage and process SMR.

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