Luxury carmaker Rolls-Royce has presented it’s Global Dealer of the Year gong to H.R. Owen owned, Rolls Royce Motor Cars London at the firm’s World Dealer Conference which took place recently at Goodwood.
Rolls-Royce judge dealer performance on KPIs in areas such as sales, service, marketing and parts supply. According to the carmaker, Rolls Royce Motor Cars London exceeded target in all areas.
Talking about the award, Claus Andersen, Rolls-Royce Brand Director, said, “It’s a true honour to be recognised as the best Rolls-Royce dealer in the world. I am immensely proud of every single member of the Rolls-Royce Motor Cars London team. To achieve over 100 per cent in every element of our KPIs shows the dedication, passion and commitment we have towards the brand, our customers and the role we play within the business.”
Ken Choo, H.R. Owen CEO, said, “I would like to congratulate Claus Andersen and his team at Rolls-Royce Motor Cars London for their immense dedication to the Rolls-Royce brand and the H.R. Owen ethos of excellence in every aspect of customer service. I would also like to thank Tan Sri Vincent Tan and the H.R. Owen Board of Directors for their support. It is their vision which serves as our inspiration and motivation, so we share this success with them. None of this, of course, would be possible without a strong team behind us. This award, acknowledging our efforts over the course of 2017, is something that all the staff at H.R. Owen should be immensely proud of. Our success in becoming the No. 1 Dealer in the World is also the result of the strong relationship that we have with the CEO of Rolls Royce Motor Cars, Torsten Müller-Ötvös. Torsten and his team at Goodwood have supported us in every aspect of our business. Torsten brings out the best in us.”