Fix Auto UK sets new benchmark with dual ISO certifications

Ian Pugh said: “These certifications mark yet another significant milestone not only for Fix Auto UK and our Franchise Partners, but for the entire vehicle repair industry.”

Jessica Bird

May 14, 2025

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Fix Auto UK has become the first organisation in the vehicle repair sector to simultaneously achieve both ISO 27001 and ISO 9001 certifications, underlining its commitment to data protection and high-quality service delivery.

The dual accreditation marked a significant milestone for the group, reinforcing its leadership in information security and quality management across the vehicle repair industry.

ISO 27001 certifies Fix Auto UK’s information security management systems, ensuring customer and partner data is protected to the highest standards.

ISO 9001 demonstrates the strength of its quality management systems and its focus on consistently delivering reliable, industry-leading services.

Ian Pugh, group managing director for the Advantage Group of Companies, which includes Fix Auto UK, said: “These certifications mark yet another significant milestone not only for Fix Auto UK and our Franchise Partners, but for the entire vehicle repair industry.

“While we believe we are the first in our sector to achieve both ISO 27001 and ISO 9001 at the same time, they, once again, demonstrate our commitment to leading the industry forward with integrity, reliability and innovation.

“Their importance cannot be overstated, particularly achieving ISO 27001 in ensuring our IT security.”

The accreditation process, led by Head of Systems and IT Gary Churcher, involved a comprehensive audit of Fix Auto UK’s operational procedures, risk management strategies and technology systems.

The certification followed ongoing investment in IT security infrastructure and operational standardisation across the business.

Churcher added: “We have long held IT security and the provision of it as a number one priority.

“To achieve this, we’ve constantly invested in the most cutting-edge systems possible.

“Gaining ISO 9001 reaffirms and officially confirms this. It has been a long and arduous journey to get here but I am delighted to say our efforts really have been worthwhile as we can say with complete conviction that Fix Auto UK provides the best IT security possible.

“This really is more than just about compliance, it’s about future-proofing our business and delivering exceptional value and security to our customers, insurer partners and our Franchise Partners.”