Spread the love

MORE than 570 garages have signed up to use the Network Performance and Opportunities Report (NPOR) from epyx in its first six months on sale.

The report is designed to help maximise business opportunities and a range of key insights. And is aimed at some 18,000 garages that provide service and maintenance to fleets through epyx’s e-commerce platforms.

Ryan Wakeman, head of inside sales, said the NPOR shows where job leakage to other providers is occurring and on which job types, as well as where missed opportunities for jobs are happening. It also helps garages benchmark their performance against recent years.

He added: “We have previously made this kind of information available as raw data to garages but the new reporting is vastly better and the initial take up has beaten our expectations.

“There are a range of enhancements including reports covering information by geographical radius, performance on job types such as MOT and servicing, and even analysis by specific model.”

Ryan said the report was all about providing service and maintenance outlets with accurate intelligence that can be applied directly to their business. “The fleet service and maintenance sector in which these garages operate is highly competitive and this information will give them the ability to identify where they are performing well and, crucially, where future improvements can be made.

NPOR is available to subscribers to epyx’s Infodata service and is the first of a new series of planned insight products.

Got a spare 30 seconds?

 Help us to provide you with better market insight by completing a very short survey. It is anonymous and only takes 30 seconds. You will get free access to the quarterly results.

Thinking of the switch to electric?

Need help in finding the right electric vehicle for you? Compare driving range, battery capacity, charging time, price, and features to find the perfect EV for you.